Do your web design choices compel users to take further action or cause them to swiftly click away? Once you have great written content, your design must be carefully crafted. Sometimes, A/B testing will reveal the most effective design, while other times, asking directly for feedback offers a wealth of information. Here are just a few graphic design and web elements that should be tested.
1. CTA Position
The call-to-action, or CTA, tells the user what you want him to do next. Maybe you want him to sign up for a webinar, or perhaps the CTA will help a user navigate to a video. The CTA is usually a clickable button that should be placed near the top of the page. Users may scroll down to the bottom of the screen, but only if your content and design compel them to read that far. In many cases, placing the CTA at the top of the screen where the user can't miss it is the best choice. Remember that web users read in an F-shaped pattern. Testing CTA position lets you see where it is most likely to be clicked.
2. CTA Color
The color of your CTA button is another important element of any interactive design. Some colors will jump out from the page better than others, and, when your background is white, many options exist. The color of the CTA should stand out on your design -- but not like a sore thumb. Finding the right CTA color can be a fine line; it should typically be consistent with the overall design scheme, but the CTA may be ignored if it blends in with the background or neighboring design elements. The only way to know what CTA colors work best is testing!
3. Photo Selection
A powerful image may keep people on a web page or email screen and increase user engagement. Using images of real customers, versus stock photography, generally adds more value to the design. However, product photos may also be more appropriate in certain situations. The placement and size of the photo will also affect its impact. Users may ignore an image placed off to the side without a clear relationship to the text. Knowing which image will connect best with the end user may be a bit of a guessing game. Testing enables designers to determine which photos elicit the best response from users.
One popular means of testing your web or interactive design is A/B testing. When utilizing this method, you will create two versions of your email, landing page, website, or other design to implement simultaneously. In most cases, each version is exactly the same, minus one difference--that could be copy, CTA color, CTA position, or any other element you are testing. Sometimes, you may need to test two entirely different designs, but when you begin changing multiple pieces on your design it becomes hard to know to which design elements you can attribute success. Whichever version produces the most interactions can be used moving forward--and you can always continue testing other elements over time. Remember, testing your web design stands to greatly increase the success of your efforts. Don't be afraid to learn by trial and error!
Learn more about web design best practices in our Web Design & Interactive Media Programs.